Frequently Asked Questions
(FAQs)
Find quick answers to the most common questions about our products, services, and policies. Whether you’re curious about orders, shipping, returns, or general inquiries, our FAQs section is designed to help you with clear and detailed information.
Nutraceutical gummies are chewable supplements formulated with essential vitamins, minerals, and nutrients to support your health in a delicious, easy-to-consume way.
Yes, our gummies are 100% vegetarian and made with plant-based ingredients. No gelatin or animal products are used.
Yes, our gummies are either sugar-free or sweetened with natural low calorie alternatives like corn syrup & FOS to ensure health without compromising taste.
Our gummies are made with safe, approved ingredients. However, we recommend you to consult your doctor before using for children under 6 years, pregnant women, nursing mothers, or taking any medication, planning any surgical or medical procedure or suffering from a medical condition. Discontinue use if any allergic reaction occurs.
Take 1-2 gummies per day or as directed by the healthcare professional. Do not exceed the recommended daily usage.
Our gummies are suitable for all age groups and are for all men, women & children.
Yes, all our products are manufactured in WHO GMP-certified facilities and follow strict quality and safety protocols. (Include any certifications like FSSAI, ISO, etc.)
Nutraceuticals take time to show effects. You may begin to notice changes in 3–6 weeks with consistent daily use. Complete the 90 days course for effective results.
We suggest checking with your healthcare provider before combining supplements or medications.
Simply browse our website, add products to your cart, and proceed to checkout. You’ll receive order confirmation via email or SMS. You can also find us at Amazon, Flipkart & JioMart and place orders there.
We accept all major debit/credit cards, UPI, net banking, and wallet payments. COD (Cash on Delivery) is also available in select areas.
Orders are usually shipped within 1–2 business days and delivered within 3–7 days depending on your location.
Yes, we offer free shipping on all orders above ₹___ (adjust as per your policy). Standard shipping charges apply to smaller orders.
Once shipped, you’ll receive a tracking link via SMS/email to track your delivery in real time.
You may cancel or modify your order within 2 hours of placing it. Please contact our support team immediately.
Due to the consumable nature of the products, we don’t accept returns unless the item is damaged, expired, or incorrect.
We’re sorry! Please contact us within 48 hours of delivery with a photo, and we’ll arrange a replacement or refund.
Refunds will be credited to the original payment method within 5–7 working days after approval.
Currently, we don’t offer exchanges. However, if there’s a problem with your order, we’ll do our best to resolve it quickly.
Currently, we only deliver within India. International shipping options will be available soon.
You can reach us via email at support@velbeon.com or call us at 9265462007 between 10am to 6:30pm.
